Shipping Info

Most of our products are made to order.  We make the majority of items we sell by hand in our workshop.  We typically work on a first in, first out basis, this means that when you order your item is in line to get made.  We try to get orders out as quickly as possible.  Orders normally ship between 5 to 10 business days, or 7 to 14 calendar days.  However, during busy periods this may take longer, or due to material sourcing issues your order may take longer. 

Once an item has shipped you will be forwarded tracking information.  At this point ownership of the package is transferred to the buyer.  Any changes in addresses or lost package requests must be handled by the buyer.  We are happy to assist where we can, but because we are a small team it is hard for us to handle these responsibilities.